Whether it’s a community lifeline such as a call-care alarm for the elderly, or a control room handling 999 calls, many calls into a local authority are a matter of life or death.
These organisations need to know that calls will always reach the right person, no matter the circumstances.
But failures and outages in the local telephone exchange are common and present a serious risk to phone lines. And if they cannot gain access to their usual premises for any reason, call handling staff need to know that they can carry out call forwarding on the move.
With smartnumbers, you can be prepared for the unexpected, with call protection you can trust. The service automatically monitors calls and diverts them to alternative locations in the event of any unplanned disruption to phone lines or premises, or you can easily pull calls to any mobile or desk phone.