Office moves

Keep your numbers no matter where you move

Reduce the complexity of moving offices. Simply and cost-effectively take your business phone numbers when you move, avoiding any potential disruption to incoming calls that could cost you customers.

Take your numbers anywhere

Simply redirect your published numbers to anywhere in the UK. Avoid the need to inform customers, suppliers and partners of new numbers.

Now you can tick telecoms off your office move move checklist, with a simple way to take your number with you anywhere in the UK.

Minimise disruption

Ensure that not a single call is missed. Resilient’s smartnumbers give you complete control during a move, so you can easily divert incoming calls to temporary locations or mobile phones should unforeseen problems occur.

Take control of your numbers by storing them in the smartnumbers cloud, so your essential business calls are protected through any move or technology change.

Work flexibly

Shed your reliance on desk phones and empower your employees to work more flexibly. Use the smartnumbers service after your move to provide agile number management from the cloud.

With smartnumbers, your business numbers are no longer dependent on location or device, giving you the freedom to take calls from anywhere.

How office moves works

Move your numbers to the cloud

Virtualise your numbers so that they are protected from disruption and you can take them anywhere, whatever infrastructure you have in place.

Point numbers to your new location

Divert your calls to your new premises while continuing to present the geographic numbers your customers and partners know.

Manage your move in phases or all at once

Choose to move everyone in one go, or stagger your move. You control whether to move people and their individual numbers all at once or in phases to minimise disruption.

Discover how smartnumbers can simplify your office move

(minimum order of 10 users)

Features in-depth

Number retention
  • Enables you to answer calls to your existing DDI range wherever you move.
  • smartnumbers office moves can redirect calls to any dialable number on any network, such as ISDN, SIP or BT One Voice.
  • Calls to existing numbers can continue to be answered as before, during and after the move, therefore minimising business disruption.

Automatic call re-direction
  • smartnumbers office moves monitors every incoming call, automatically redirecting calls if a network outage or congestion is detected.
  • Calls will automatically re-route once the problem has been resolved.

Secure storage
  • Record business calls when using a fixed-line phone, even during call diversion.

Secure web portal to control your inbound calls
  • Control your whole number estate, down to an individual phone number, so that you can move groups of people at a time.
  • Bulk changes can be designed offline and uploaded via the portal.
  • Set announcement messages informing callers of any disruption.

Call recording
  • Record business calls when using a fixed-line phone, even during call diversion.

Latest office moves insight