Customers

What our customers think of us

Customer satisfaction and renewals are critical indicators of the value that Resilient’s services deliver to customers.

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Customer renewals

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Customer satisfaction

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Calls delivered

Join our successful customers

7 of the top 10 global investment banks are customers

Our network carries over 2bn minutes of calls each year

Over 350 leading financial services companies trust Resilient

Over 3,000 retail outlets in the UK rely on Resilient

Used by over 40,000 MoD personnel

Live Customer Services Feed

Resilient’s belief is that transparency builds trust – on that basis we present the real-time view of our customer services statistics driven live from our CRM system. Each customer is surveyed once their support case is completed, and they are asked to rate the service they received.