Protect reputation and revenue during periods of disruption. Always-on phone line protection means you can be confident calls will always get through to the right person, no matter what happens.
Avoid business disruption
Make assured communication with your organisation an integrated part of your business continuity plan, by safeguarding calls to your business numbers.
The smartnumbers service automatically monitors and instantly diverts calls when a failure is detected, so you have complete peace of mind you will always be reached.
You decide where calls will be delivered in the event of a failure, outage or adverse event. Easily create custom dial plans to control where calls will divert to in different scenarios.
Ensure business resilience in the event of a telecoms outage, an equipment failure or if you are unable to gain access to your premises. With the smartnumbers service, you control call forwarding to your choice of landline or mobile anywhere in the UK.
Stay in control
Control everything via the easy-to-use web portal, so you have complete management of where your incoming calls are delivered to.
Take action to divert calls from wherever you are. Override your contingency plan and choose where your calls are delivered in real-time using the web portal or a phone call, giving you true business agility.
How Business Continuity works
Port your numbers to the cloud
Protect your calls from disruption by porting your number range to the cloud, where they can be individually diverted to more convenient locations.
Create custom dial plans
Create up to five dial plans that reflect your organisation’s unique contingency strategy, with the ability to divert to desk phones or mobiles.
Automatically or manually divert calls
Automatically or manually divert calls in the event of a failure or problem, or use personal override at any time to pull calls to wherever you are.
Interested in Business Continuity?
“ The smartnumbers service, coupled with other resilience mechanisms, now means we are as disaster-proof as it is possible to be. ”
Group Commander Joint Fire Control, Cambridgeshire and Suffolk Combined Fire Control