Grant White

The impact of PSD2 on contact centres

The impact of PSD2 on contact centres

By securing digital channels, PSD2 aims to make payments safer and increase consumer protection. However, without equivalent security on the telephone channel, contact centres will become more vulnerable and risk frustrating legitimate callers. There is a solution,...
Mobile network down? smartnumbers has you covered

Mobile network down? smartnumbers has you covered

Never miss that critical call again. When the unexpected happens, like a network failure, answer your mobile calls on another phone using smartnumbers mobile. smartnumbers mobile uses patented technology to put you in control of where to receive your business calls....
Why Apple’s eSIM isn’t ready for your BYOD strategy

Why Apple’s eSIM isn’t ready for your BYOD strategy

During Apple’s recent Special Event, they announced their latest phone, iPhone XS. As well as the typical fanfare of technical refinements, the new iPhone provides the ability to have two SIMs on one device. By combining a regular physical SIM with a digital SIM,...