Making business communications safer

Business continuity and security solutions

Ensure continuity of calls into your organisation

Continue answering calls during periods of disruption and transformation.

smartnumbers control puts you in control of your inbound calls and automatic failover ensures you never miss a call.

Secure your contact centre from fraud

Reduce contact centre fraud and improve customer experience by identifying suspicious calls before you answer.

smartnumbers protect examines more than 50 attributes of the Call DNATM to flag and divert suspicious calls in real-time.

The impact of PSD2 on contact centres
Reduce the cost of contact centre fraud and authenticate customers faster
The true cost of SIP downtime; what is the impact to your business?
3 areas your voice biometrics system is letting fraudsters in; and how to prevent it

Our customers

Over 1,000 organisations rely on Resilient’s smartnumbers to deliver their most critical services. Our customers have demanding security, reliability and anti-fraud requirements, and include organisations such as financial institutions, the Ministry of Defence and blue light services.

“ smartnumbers provide a resilient service, which ensures that genuine life or death calls will always be received and answered. ”

Alan Kench, Telecoms Officer, Northampton Borough Council/LGSS

" Given the fact that a lot of communications are now outside the office, smartnumbers means any correspondence we have is documented. "

Atif Latif, Guardian Stockbrokers

“ Tackling fraud is a top priority for the entire industry. But financial fraud is not just an issue for the banking sector – its harmful effects stretch far and wide. ”

Katy Worobec, Head of Fraud and Financial Crime Prevention, Cyber and Data Sharing at UK Finance

“ The team at smartnumbers have been fantastic and the turnaround of support is very good and timely. The team has been great throughout, they’ve resolved any queries within the hour and been very patient guiding me through the process, which I can’t be more thankful for. If only more services were as efficient as this. ”

Paul Govier, Project Manager, Cardiff County Council

Our resellers

Resilient partners with the UK’s foremost communications providers so you can buy smartnumbers from your preferred supplier.