Solving your strategic continuity, compliance and fraud detection challenges
Protect reputation and revenue during periods of disruption. Automatic call diversion ensures you never miss a call.
Simplify regulatory compliance by recording and storing mobile, fixed-line and face-to-face conversations in one place.
Reduce contact centre fraud and improve customer experience by identifying suspicious calls before you answer.
Over 1,000 organisations rely on Resilient’s smartnumbers to deliver their most critical services. Our customers have demanding security, reliability and regulatory requirements, and include organisations such as financial institutions, the Ministry of Defence and blue light services.
“ smartnumbers provide a resilient service, which ensures that genuine life or death calls will always be received and answered. ”
Telecoms Officer, Northampton Borough Council/LGSS
" Given the fact that a lot of communications are now outside the office, smartnumbers means any correspondence we have is documented. "
“ Tackling fraud is a top priority for the entire industry. But financial fraud is not just an issue for the banking sector – its harmful effects stretch far and wide. ”
Head of Fraud and Financial Crime Prevention, Cyber and Data Sharing at UK Finance
“ The team at smartnumbers have been fantastic and the turnaround of support is very good and timely. The team has been great throughout, they’ve resolved any queries within the hour and been very patient guiding me through the process, which I can’t be more thankful for. If only more services were as efficient as this. ”
Project Manager, Cardiff County Council